Contact Us
Questions about sizing, an order, shipping or a return? Email us and include your order number if you have one.
- support@brightybasket.com
- Response time
- We aim to reply within 24 hours during regular business hours. It can take a little longer during peak seasons or promotions.
Helpful links
- Shipping Policy: where we ship, costs and delivery times.
- Returns & Refunds: 30-day returns and how to start one.
- Size chart: match your foot length to the right US men’s size.
Orders from this Site are processed by Brighty Basket through its Shopify checkout, so your order confirmation and shipping emails may come from Brighty Basket.